System Administrator / IT Generalist

Cleveland

Tech Elevator is looking for a System Administrator / IT Generalist who will support IT for all locations (HQ, Cleveland, OH, Columbus, OH, Cincinnati, OH and Pittsburgh, PA).

The Ideal Candidate

  • Is excited to put their talent and drive to work to support the needs and mission of a rapidly growing company

  • Loves to find ways to solve problems using technology

  • Geeks out on creating great user experiences - for our students and our team members

  • Is highly resourceful, takes initiative and loves to learn new approaches to overcome new challenges

  • Is collaborative and builds trust through communication and track record of delivery

  • Is self-driven, extremely hard working and has a passion to succeed

  • Is organized with an eye for detail

  • Is focused on delivering outcomes; able to modify and adapt based using data

  • Is able to make decisions quickly, and re-prioritize as needs demand

Specific Responsibilities & Expectations

  • Configure, customize, integrate, and perform system administration duties for Google Suite, Zoho, Slack and other cloud-based business systems

  • Some coding and scripting for system automation and integration

  • Create custom reports from CRM system as requested

  • Procure, maintain inventory, and administer all company IT equipment, including over 150 laptops used by staff and students – including refresh cycles, clean and reset student systems, manage and control hardware inventory and access.

  • Manage third-party vendors for services such as internet service, VoIP, printers/copiers, etc

  • User provisioning and support

  • Manage wired and wireless networks at campus locations

  • Manage mobile and remote access to services

  • Manage security and access control standards

  • Review and recommend technology growth and improvement processes

Experience & Requirements

  • General system administration, preferably administering a CRM like Zoho or Salesforce

  • Supporting technology end-users in-person and by phone

  • Desktop support (Windows and Mac)

  • Basic coding or scripting in a language like Python, Javascript, or similar

  • Familiar with relational databases and SQL

  • Wired and wireless network setup and troubleshooting

  • Strong intrapersonal skills

  • Demonstrated experience in learning new technologies

  • Willing to travel to locations and for occasional seminars and events

Who We Are

Tech Elevator is an intensive in-person education provider helping individuals and companies acquire in-demand technology skills for the modern workforce.

Through our 14-week, full-time coding bootcamps, we teach students from diverse backgrounds to become software developers while also helping them to build necessary career-readiness skills and career connections through our nationally recognized Pathway Program™.

Founded in 2015, with a focus on quality and care in everything we do, we’re proud of our outcomes. As an early member of the Council on Integrity Results in Reporting (www.cirr.org), Tech Elevator has taken a proactive approach to transparency. Our results speak to our focus on quality and on student success and have earned us the #1 ranking for job placement of any bootcamp the country.

Our Team and Office

Our team is dedicated to the success of each of our students which is why we’re so proud of our 89% job placement rate. We work hard during the cohorts to help prepare students for the job search process and we have a great time getting to know them.

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Our Cleveland classrooms and offices are located at the Baker Electric Building in downtown Cleveland, OH and used to be home to the Baker Motor Company, which boasted Thomas Edison as a customer, and in 1906 could claim to be the largest electric vehicle manufacturer in the world. Just minutes from Cleveland’s top restaurants, best coffee and hippest neighborhoods, we’re excited to be innovating in the heart of one of the hottest cities in America.

Apply Now

If you think you're a good fit, submit a resume and cover letter to jobs@techelevator.com with System Administrator / IT Generalist Position in the subject line.