Employee Experience Manager

Cleveland

Tech Elevator is seeking a remarkable team member to build our team and foster culture at our fast-growing company.

We want someone who is passionate about people and understands the impact of a great culture on company performance. You’ll be curious, keenly studying how great companies foster great culture and create great work environments.  But you’ll also be original; with the courage to invent and execute initiatives that drive employee engagement while supporting Tech Elevator’s mission.

The Employee Experience Manager will help conceive and manage programs to elevate our culture and team.  You will be responsible for key functions across Human Resources, Recruiting, Internal Marketing and People Improvement.  You’re over-the-top organized and highly detail-oriented.

This position will help identify and attract great candidates.  Once identified. you’ll ensure candidates are well-informed about the opportunity and our company, and are fully-engaged throughout the recruitment process. Whether hired or not, all candidates should have an amazing experience with us

You’ll manage employee onboarding and training, coordinating with internal SME’s and helping build an internal network for ongoing mentoring and support. You’ll also be responsible for developing a framework for feedback from employees, on their experience at Tech Elevator, and from their managers on ways in which team members they can grow and develop.  

Working with company leadership, the Employee Experience Manager will evaluate, manage, and adapt the company benefits package to enhance the employee experience and underpin our cultural values.

We’re looking for someone special to fill this key role; someone who believes that a great company cannot exist without a great culture, engaged employees and and awesome work environment. Our culture is at the core of how we interact with our students, and each other; it drives our reputation and underpins our success.

Responsibilities

  • Manage and support the outbound and inbound candidate recruiting activities and communications.

  • Actively work to build our reputation as a great place to work.

  • Drive the success of our mission, culture and values through internal marketing activities that encompass the entire lifecycle of a Tech Elevator employee.

  • Serve as the main contact for employee benefits, training and development.  

  • Guide new employees through their onboarding experience, ensuring successful completion of all activities necessary to be job-ready.

  • Collaborate with our CMO to actively communicate and cultivate culture by increasing awareness of our core values through meaningful actions and activities.

  • Work with Controller to ensure effective utilization of plans and positive employee relations.  

  • Write and revise company policies and procedures and related documents as needed.

  • Keep the team up-to-date with the latest trends in employee fulfillment benefit opportunities.

  • Utilize personality assessment tools to enhance self awareness for team members, appreciation for colleagues, and foster positive team dynamics.

Requirements

We’d like to make sure you are ready for this role, so you should have:

  • 5+ years of HR experience, or the equivalent in employee training, development and culture.

  • Experience managing a recruitment process

  • A passion for culture

  • A track record of taking an empathetic approach to employees and their growth aspirations.

  • Demonstrated ability to build rapport quickly and establish productive, trust-based relationships with a wide variety of employees across a diverse team.

  • An ability to be diplomatic; tactful and thoughtful in interactions with others.

  • Strong organizational and communication skills.

  • Demonstrated ability to stay objective and exercise sound judgment in complex and sensitive situations.

  • Strengths in developing and managing partner relationships.

  • A desire to experiment with new ideas and willingness to execute new approaches

  • Experience working with executives and other senior-level leaders, to support and manage company programs.

  • Willingness to Travel - Monthly visits (including occasional overnights as needed)  to campus locations to work with team members

Who We Are

Tech Elevator is an intensive in-person education provider helping individuals and companies acquire in-demand technology skills for the modern workforce.

Through our 14-week, full-time coding bootcamps, we teach students from diverse backgrounds to become software developers while also helping them to build necessary career-readiness skills and career connections through our nationally recognized Pathway Program™.

Founded in 2015, with a focus on quality and care in everything we do, we’re proud of our outcomes. As an early member of the Council on Integrity Results in Reporting (www.cirr.org), Tech Elevator has taken a proactive approach to transparency. Our results speak to our focus on quality and on student success and have earned us the #1 ranking for job placement of any bootcamp the country.

Our Team and Office

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Our team is dedicated to the success of each of our students which is why we’re so proud of our 89% job placement rate. We work hard during the cohorts to help prepare students for the job search process and we have a great time getting to know them.

Our Cleveland classrooms and offices are located at the Baker Electric Building in downtown Cleveland, OH and used to be home to the Baker Motor Company, which boasted Thomas Edison as a customer, and in 1906 could claim to be the largest electric vehicle manufacturer in the world. Just minutes from Cleveland’s top restaurants, best coffee and hippest neighborhoods, we’re excited to be innovating in the heart of one of the hottest cities in America.

Apply Now

If you think you're a good fit, submit a resume and cover letter to jobs@techelevator.com with Employee Experience Manager in the subject line.